Shipping & Returns


How do I calculate delivery charges?
Our shipping fees are all a flat rate of $10. Orders over $100 ship for FREE. Some heavy or bulky items will require additional shipping costs, and information regarding this will be listed in the product description online.

If you live locally, you can also choose our "click and collect" option and pick up your online purchase from us in store, which of course is also FREE. 

Do you deliver outside of Australia?
Yes, we do deliver outside of Australia. Please email us with your product request and we will get a shipping quote for you. 

How will my order be delivered?
We use a courier service to deliver all of our products in Australia and deliveries usually take 2-7 days.  

How will I know when my product has been sent?
You will receive an email once your item has been sent.

We offer a 7 day no questions asked money-back guarantee on any products purchased on the Habitots website.  Simply return your item in the original packaging and in original condition within 7 days of receiving the item and we will refund the purchase.  If the return is for a change of mind, we don’t refund the delivery costs.

Please note if the return is due to damages in transit or a manufacturing fault, we can only offer a refund if the product is returned to us in the original packaging.


We are not able to offer returns on any hats or skincare products.